Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22392
VM0022392Platinummember22392@example.test · +601110022392 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
5,838
Current loyalty balance
Lifetime Spend
RM 7,298
Across 41 visits
Total Visits
41
Since 2024-04-26
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,838 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 4
Outlet purchase
2026-04-04 · Member activity · RM 120.00
App session
2026-03-23 · OPLUMO Outlet 4
Points credited
2026-03-11 · Member activity · RM 136.00
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 4
Outlet purchase
2026-02-15 · Member activity · RM 152.00
Points credited
2026-02-03 · OPLUMO Outlet 4
Outlet purchase
2026-01-22 · Member activity · RM 168.00