Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22390
VM0022390Membermember22390@example.test · +601110022390 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
245
Current loyalty balance
Lifetime Spend
RM 307
Across 4 visits
Total Visits
4
Since 2026-04-22
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
116d
2026-06-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
245 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 2
Outlet purchase
2026-06-03 · Member activity · RM 74.25
App session
2026-05-22 · OPLUMO Outlet 2
Points credited
2026-05-10 · Member activity · RM 84.15
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 2
Outlet purchase
2026-04-16 · Member activity · RM 94.05
Points credited
2026-04-04 · OPLUMO Outlet 2
Outlet purchase
2026-03-23 · Member activity · RM 103.95