Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02238
VM0002238Goldmember2238@example.test · +601110002238 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
3,738
Current loyalty balance
Lifetime Spend
RM 4,673
Across 38 visits
Total Visits
38
Since 2024-08-03
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
131d
2026-05-31
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,738 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 12
Outlet purchase
2026-05-19 · Member activity · RM 87.00
App session
2026-05-07 · OPLUMO Outlet 12
Points credited
2026-04-25 · Member activity · RM 98.60
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 12
Outlet purchase
2026-04-01 · Member activity · RM 110.20
Points credited
2026-03-20 · OPLUMO Outlet 12
Outlet purchase
2026-03-08 · Member activity · RM 121.80