Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 22361
VM0022361Goldmember22361@example.test · +601110022361 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
2,714
Current loyalty balance
Lifetime Spend
RM 3,393
Across 38 visits
Total Visits
38
Since 2024-11-21
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,714 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 7
Outlet purchase
2026-09-06 · Member activity · RM 71.25
App session
2026-08-25 · OPLUMO Outlet 7
Points credited
2026-08-13 · Member activity · RM 80.75
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 7
Outlet purchase
2026-07-20 · Member activity · RM 90.25
Points credited
2026-07-08 · OPLUMO Outlet 7
Outlet purchase
2026-06-26 · Member activity · RM 99.75