Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22354
VM0022354Goldmember22354@example.test · +601110022354 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,185
Current loyalty balance
Lifetime Spend
RM 3,982
Across 32 visits
Total Visits
32
Since 2024-12-14
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
106d
2026-06-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,185 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 17
Outlet purchase
2026-06-13 · Member activity · RM 105.75
App session
2026-06-01 · OPLUMO Outlet 17
Points credited
2026-05-20 · Member activity · RM 119.85
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 17
Outlet purchase
2026-04-26 · Member activity · RM 133.95
Points credited
2026-04-14 · OPLUMO Outlet 17
Outlet purchase
2026-04-02 · Member activity · RM 148.05