Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 22345
VM0022345Membermember22345@example.test · +601110022345 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
180
Current loyalty balance
Lifetime Spend
RM 226
Across 6 visits
Total Visits
6
Since 2026-03-02
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
131d
2026-05-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
180 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 8
Outlet purchase
2026-05-19 · Member activity · RM 36.00
App session
2026-05-07 · OPLUMO Outlet 8
Points credited
2026-04-25 · Member activity · RM 40.80
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 8
Outlet purchase
2026-04-01 · Member activity · RM 45.60
Points credited
2026-03-20 · OPLUMO Outlet 8
Outlet purchase
2026-03-08 · Member activity · RM 50.40