Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22342
VM0022342Goldmember22342@example.test · +601110022342 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
2,985
Current loyalty balance
Lifetime Spend
RM 3,732
Across 26 visits
Total Visits
26
Since 2025-07-12
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
4d
2026-10-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,985 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 5
Outlet purchase
2026-09-23 · Member activity · RM 89.25
App session
2026-09-11 · OPLUMO Outlet 5
Points credited
2026-08-30 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 5
Outlet purchase
2026-08-06 · Member activity · RM 113.05
Points credited
2026-07-25 · OPLUMO Outlet 5
Outlet purchase
2026-07-13 · Member activity · RM 124.95