Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02234
VM0002234Membermember2234@example.test · +601110002234 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted Out
Points Balance
151
Current loyalty balance
Lifetime Spend
RM 189
Across 3 visits
Total Visits
3
Since 2026-04-20
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
151 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 8
Outlet purchase
2026-05-14 · Member activity · RM 56.25
App session
2026-05-02 · OPLUMO Outlet 8
Points credited
2026-04-20 · Member activity · RM 63.75
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 8
Outlet purchase
2026-03-27 · Member activity · RM 71.25
Points credited
2026-03-15 · OPLUMO Outlet 8
Outlet purchase
2026-03-03 · Member activity · RM 78.75