Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22332
VM0022332Goldmember22332@example.test · +601110022332 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,800
Current loyalty balance
Lifetime Spend
RM 4,751
Across 37 visits
Total Visits
37
Since 2024-08-17
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,800 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 12
Outlet purchase
2026-05-15 · Member activity · RM 87.75
App session
2026-05-03 · OPLUMO Outlet 12
Points credited
2026-04-21 · Member activity · RM 99.45
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 12
Outlet purchase
2026-03-28 · Member activity · RM 111.15
Points credited
2026-03-16 · OPLUMO Outlet 12
Outlet purchase
2026-03-04 · Member activity · RM 122.85