Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22320
VM0022320Membermember22320@example.test · +601110022320 · Preferred outlet: OPLUMO Outlet 17
High ValueWeekend
Consent Status
Opted Out
Points Balance
395
Current loyalty balance
Lifetime Spend
RM 494
Across 17 visits
Total Visits
17
Since 2025-09-07
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
395 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 17
Outlet purchase
2026-06-10 · Member activity · RM 21.00
App session
2026-05-29 · OPLUMO Outlet 17
Points credited
2026-05-17 · Member activity · RM 23.80
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 17
Outlet purchase
2026-04-23 · Member activity · RM 26.60
Points credited
2026-04-11 · OPLUMO Outlet 17
Outlet purchase
2026-03-30 · Member activity · RM 29.40