Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 22315
VM0022315Membermember22315@example.test · +601110022315 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
280
Current loyalty balance
Lifetime Spend
RM 351
Across 4 visits
Total Visits
4
Since 2026-07-04
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
280 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 12
Outlet purchase
2026-08-15 · Member activity · RM 54.00
App session
2026-08-03 · OPLUMO Outlet 12
Points credited
2026-07-22 · Member activity · RM 61.20
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 68.40
Points credited
2026-06-16 · OPLUMO Outlet 12
Outlet purchase
2026-06-04 · Member activity · RM 75.60