Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22308
VM0022308Goldmember22308@example.test · +601110022308 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,026
Current loyalty balance
Lifetime Spend
RM 3,783
Across 39 visits
Total Visits
39
Since 2024-06-19
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,026 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 5
Outlet purchase
2026-04-22 · Member activity · RM 60.00
App session
2026-04-10 · OPLUMO Outlet 5
Points credited
2026-03-29 · Member activity · RM 68.00
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 5
Outlet purchase
2026-03-05 · Member activity · RM 76.00
Points credited
2026-02-21 · OPLUMO Outlet 5
Outlet purchase
2026-02-09 · Member activity · RM 84.00