Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 22307
VM0022307Goldmember22307@example.test · +601110022307 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
2,919
Current loyalty balance
Lifetime Spend
RM 3,649
Across 20 visits
Total Visits
20
Since 2025-09-26
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,919 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 4
Outlet purchase
2026-08-22 · Member activity · RM 131.25
App session
2026-08-10 · OPLUMO Outlet 4
Points credited
2026-07-29 · Member activity · RM 148.75
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 4
Outlet purchase
2026-07-05 · Member activity · RM 166.25
Points credited
2026-06-23 · OPLUMO Outlet 4
Outlet purchase
2026-06-11 · Member activity · RM 183.75