Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22306
VM0022306Membermember22306@example.test · +601110022306 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
550
Current loyalty balance
Lifetime Spend
RM 688
Across 5 visits
Total Visits
5
Since 2026-02-28
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
151d
2026-05-11
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
550 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 3
Outlet purchase
2026-04-29 · Member activity · RM 123.00
App session
2026-04-17 · OPLUMO Outlet 3
Points credited
2026-04-05 · Member activity · RM 139.40
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 3
Outlet purchase
2026-03-12 · Member activity · RM 155.80
Points credited
2026-02-28 · OPLUMO Outlet 3
Outlet purchase
2026-02-16 · Member activity · RM 172.20