Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22270
VM0022270Silvermember22270@example.test · +601110022270 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
1,481
Current loyalty balance
Lifetime Spend
RM 1,852
Across 17 visits
Total Visits
17
Since 2025-07-30
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,481 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 1
Outlet purchase
2026-05-02 · Member activity · RM 90.75
App session
2026-04-20 · OPLUMO Outlet 1
Points credited
2026-04-08 · Member activity · RM 102.85
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 1
Outlet purchase
2026-03-15 · Member activity · RM 114.95
Points credited
2026-03-03 · OPLUMO Outlet 1
Outlet purchase
2026-02-19 · Member activity · RM 127.05