Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22260
VM0022260Silvermember22260@example.test · +601110022260 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,006
Current loyalty balance
Lifetime Spend
RM 1,258
Across 32 visits
Total Visits
32
Since 2025-03-01
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
29d
2026-09-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,006 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-10 · OPLUMO Outlet 8
Outlet purchase
2026-08-29 · Member activity · RM 34.50
App session
2026-08-17 · OPLUMO Outlet 8
Points credited
2026-08-05 · Member activity · RM 39.10
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 8
Outlet purchase
2026-07-12 · Member activity · RM 43.70
Points credited
2026-06-30 · OPLUMO Outlet 8
Outlet purchase
2026-06-18 · Member activity · RM 48.30