Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02226
VM0002226Goldmember2226@example.test · +601110002226 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted Out
Points Balance
4,045
Current loyalty balance
Lifetime Spend
RM 5,057
Across 39 visits
Total Visits
39
Since 2024-10-20
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,045 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 17
Outlet purchase
2026-08-23 · Member activity · RM 119.25
App session
2026-08-11 · OPLUMO Outlet 17
Points credited
2026-07-30 · Member activity · RM 135.15
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 17
Outlet purchase
2026-07-06 · Member activity · RM 151.05
Points credited
2026-06-24 · OPLUMO Outlet 17
Outlet purchase
2026-06-12 · Member activity · RM 166.95