Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 22251
VM0022251Membermember22251@example.test · +601110022251 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted Out
Points Balance
277
Current loyalty balance
Lifetime Spend
RM 347
Across 3 visits
Total Visits
3
Since 2026-07-22
Average Order Value
RM 106
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
277 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 16
Outlet purchase
2026-08-15 · Member activity · RM 79.50
App session
2026-08-03 · OPLUMO Outlet 16
Points credited
2026-07-22 · Member activity · RM 90.10
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 16
Outlet purchase
2026-06-28 · Member activity · RM 100.70
Points credited
2026-06-16 · OPLUMO Outlet 16
Outlet purchase
2026-06-04 · Member activity · RM 111.30