Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 22250
VM0022250Silvermember22250@example.test · +601110022250 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,259
Current loyalty balance
Lifetime Spend
RM 2,824
Across 27 visits
Total Visits
27
Since 2025-05-21
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,259 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 15
Outlet purchase
2026-08-20 · Member activity · RM 66.00
App session
2026-08-08 · OPLUMO Outlet 15
Points credited
2026-07-27 · Member activity · RM 74.80
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 15
Outlet purchase
2026-07-03 · Member activity · RM 83.60
Points credited
2026-06-21 · OPLUMO Outlet 15
Outlet purchase
2026-06-09 · Member activity · RM 92.40