Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22236
VM0022236Membermember22236@example.test · +601110022236 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
80
Current loyalty balance
Lifetime Spend
RM 101
Across 1 visits
Total Visits
1
Since 2026-08-15
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
80 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 1
Outlet purchase
2026-08-21 · Member activity · RM 94.50
App session
2026-08-09 · OPLUMO Outlet 1
Points credited
2026-07-28 · Member activity · RM 107.10
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 1
Outlet purchase
2026-07-04 · Member activity · RM 119.70
Points credited
2026-06-22 · OPLUMO Outlet 1
Outlet purchase
2026-06-10 · Member activity · RM 132.30