Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 22225
VM0022225Membermember22225@example.test · +601110022225 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
452
Current loyalty balance
Lifetime Spend
RM 565
Across 21 visits
Total Visits
21
Since 2025-09-27
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
452 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 7
Outlet purchase
2026-09-10 · Member activity · RM 18.75
App session
2026-08-29 · OPLUMO Outlet 7
Points credited
2026-08-17 · Member activity · RM 21.25
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 7
Outlet purchase
2026-07-24 · Member activity · RM 23.75
Points credited
2026-07-12 · OPLUMO Outlet 7
Outlet purchase
2026-06-30 · Member activity · RM 26.25