Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 22213
VM0022213Membermember22213@example.test · +601110022213 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
21
Current loyalty balance
Lifetime Spend
RM 27
Across 1 visits
Total Visits
1
Since 2026-08-11
Average Order Value
RM 29
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
21 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 12
Outlet purchase
2026-08-17 · Member activity · RM 21.75
App session
2026-08-05 · OPLUMO Outlet 12
Points credited
2026-07-24 · Member activity · RM 24.65
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 12
Outlet purchase
2026-06-30 · Member activity · RM 27.55
Points credited
2026-06-18 · OPLUMO Outlet 12
Outlet purchase
2026-06-06 · Member activity · RM 30.45