Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22212
VM0022212Silvermember22212@example.test · +601110022212 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,132
Current loyalty balance
Lifetime Spend
RM 2,666
Across 20 visits
Total Visits
20
Since 2025-07-23
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,132 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 11
Outlet purchase
2026-06-18 · Member activity · RM 127.50
App session
2026-06-06 · OPLUMO Outlet 11
Points credited
2026-05-25 · Member activity · RM 144.50
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 11
Outlet purchase
2026-05-01 · Member activity · RM 161.50
Points credited
2026-04-19 · OPLUMO Outlet 11
Outlet purchase
2026-04-07 · Member activity · RM 178.50