Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02221
VM0002221Silvermember2221@example.test · +601110002221 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,118
Current loyalty balance
Lifetime Spend
RM 1,398
Across 33 visits
Total Visits
33
Since 2024-10-05
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,118 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 12
Outlet purchase
2026-04-22 · Member activity · RM 26.25
App session
2026-04-10 · OPLUMO Outlet 12
Points credited
2026-03-29 · Member activity · RM 29.75
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 12
Outlet purchase
2026-03-05 · Member activity · RM 33.25
Points credited
2026-02-21 · OPLUMO Outlet 12
Outlet purchase
2026-02-09 · Member activity · RM 36.75