Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22206
VM0022206Goldmember22206@example.test · +601110022206 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
4,138
Current loyalty balance
Lifetime Spend
RM 5,173
Across 42 visits
Total Visits
42
Since 2024-09-25
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,138 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 5
Outlet purchase
2026-09-21 · Member activity · RM 74.25
App session
2026-09-09 · OPLUMO Outlet 5
Points credited
2026-08-28 · Member activity · RM 84.15
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 5
Outlet purchase
2026-08-04 · Member activity · RM 94.05
Points credited
2026-07-23 · OPLUMO Outlet 5
Outlet purchase
2026-07-11 · Member activity · RM 103.95