Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 22203
VM0022203Silvermember22203@example.test · +601110022203 · Preferred outlet: OPLUMO Outlet 2
WeekendApp User
Consent Status
Opted Out
Points Balance
1,171
Current loyalty balance
Lifetime Spend
RM 1,464
Across 43 visits
Total Visits
43
Since 2024-09-13
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,171 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 2
Outlet purchase
2026-09-27 · Member activity · RM 26.25
App session
2026-09-15 · OPLUMO Outlet 2
Points credited
2026-09-03 · Member activity · RM 29.75
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 2
Outlet purchase
2026-08-10 · Member activity · RM 33.25
Points credited
2026-07-29 · OPLUMO Outlet 2
Outlet purchase
2026-07-17 · Member activity · RM 36.75