Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 22183
VM0022183Membermember22183@example.test · +601110022183 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted In
Points Balance
91
Current loyalty balance
Lifetime Spend
RM 114
Across 3 visits
Total Visits
3
Since 2026-04-18
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
91 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 16
Outlet purchase
2026-05-12 · Member activity · RM 29.25
App session
2026-04-30 · OPLUMO Outlet 16
Points credited
2026-04-18 · Member activity · RM 33.15
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 16
Outlet purchase
2026-03-25 · Member activity · RM 37.05
Points credited
2026-03-13 · OPLUMO Outlet 16
Outlet purchase
2026-03-01 · Member activity · RM 40.95