Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22182
VM0022182Silvermember22182@example.test · +601110022182 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
1,235
Current loyalty balance
Lifetime Spend
RM 1,544
Across 39 visits
Total Visits
39
Since 2024-06-17
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,235 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 15
Outlet purchase
2026-04-20 · Member activity · RM 24.00
App session
2026-04-08 · OPLUMO Outlet 15
Points credited
2026-03-27 · Member activity · RM 27.20
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 15
Outlet purchase
2026-03-03 · Member activity · RM 30.40
Points credited
2026-02-19 · OPLUMO Outlet 15
Outlet purchase
2026-02-07 · Member activity · RM 33.60