Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02218
VM0002218Goldmember2218@example.test · +601110002218 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,108
Current loyalty balance
Lifetime Spend
RM 3,885
Across 38 visits
Total Visits
38
Since 2024-06-26
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,108 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 9
Outlet purchase
2026-04-11 · Member activity · RM 77.25
App session
2026-03-30 · OPLUMO Outlet 9
Points credited
2026-03-18 · Member activity · RM 87.55
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 9
Outlet purchase
2026-02-22 · Member activity · RM 97.85
Points credited
2026-02-10 · OPLUMO Outlet 9
Outlet purchase
2026-01-29 · Member activity · RM 108.15