Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22170
VM0022170Membermember22170@example.test · +601110022170 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
589
Current loyalty balance
Lifetime Spend
RM 736
Across 7 visits
Total Visits
7
Since 2026-01-04
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
170d
2026-04-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
589 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 3
Outlet purchase
2026-04-10 · Member activity · RM 89.25
App session
2026-03-29 · OPLUMO Outlet 3
Points credited
2026-03-17 · Member activity · RM 101.15
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 3
Outlet purchase
2026-02-21 · Member activity · RM 113.05
Points credited
2026-02-09 · OPLUMO Outlet 3
Outlet purchase
2026-01-28 · Member activity · RM 124.95