Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 22166
VM0022166Goldmember22166@example.test · +601110022166 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
4,297
Current loyalty balance
Lifetime Spend
RM 5,372
Across 45 visits
Total Visits
45
Since 2024-08-03
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,297 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 16
Outlet purchase
2026-09-22 · Member activity · RM 89.25
App session
2026-09-10 · OPLUMO Outlet 16
Points credited
2026-08-29 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 16
Outlet purchase
2026-08-05 · Member activity · RM 113.05
Points credited
2026-07-24 · OPLUMO Outlet 16
Outlet purchase
2026-07-12 · Member activity · RM 124.95