Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22164
VM0022164Platinummember22164@example.test · +601110022164 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,151
Current loyalty balance
Lifetime Spend
RM 6,439
Across 43 visits
Total Visits
43
Since 2024-05-12
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
124d
2026-06-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,151 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 14
Outlet purchase
2026-05-26 · Member activity · RM 118.50
App session
2026-05-14 · OPLUMO Outlet 14
Points credited
2026-05-02 · Member activity · RM 134.30
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 14
Outlet purchase
2026-04-08 · Member activity · RM 150.10
Points credited
2026-03-27 · OPLUMO Outlet 14
Outlet purchase
2026-03-15 · Member activity · RM 165.90