Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22152
VM0022152Silvermember22152@example.test · +601110022152 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
1,136
Current loyalty balance
Lifetime Spend
RM 1,421
Across 18 visits
Total Visits
18
Since 2025-08-15
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,136 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 2
Outlet purchase
2026-06-05 · Member activity · RM 55.50
App session
2026-05-24 · OPLUMO Outlet 2
Points credited
2026-05-12 · Member activity · RM 62.90
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 2
Outlet purchase
2026-04-18 · Member activity · RM 70.30
Points credited
2026-04-06 · OPLUMO Outlet 2
Outlet purchase
2026-03-25 · Member activity · RM 77.70