Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22150
VM0022150Silvermember22150@example.test · +601110022150 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
2,150
Current loyalty balance
Lifetime Spend
RM 2,688
Across 37 visits
Total Visits
37
Since 2024-12-20
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,150 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 17
Outlet purchase
2026-09-17 · Member activity · RM 51.75
App session
2026-09-05 · OPLUMO Outlet 17
Points credited
2026-08-24 · Member activity · RM 58.65
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 17
Outlet purchase
2026-07-31 · Member activity · RM 65.55
Points credited
2026-07-19 · OPLUMO Outlet 17
Outlet purchase
2026-07-07 · Member activity · RM 72.45