Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 22148
VM0022148Silvermember22148@example.test · +601110022148 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,428
Current loyalty balance
Lifetime Spend
RM 1,786
Across 23 visits
Total Visits
23
Since 2025-05-23
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
108d
2026-06-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,428 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-23 · OPLUMO Outlet 15
Outlet purchase
2026-06-11 · Member activity · RM 70.50
App session
2026-05-30 · OPLUMO Outlet 15
Points credited
2026-05-18 · Member activity · RM 79.90
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 15
Outlet purchase
2026-04-24 · Member activity · RM 89.30
Points credited
2026-04-12 · OPLUMO Outlet 15
Outlet purchase
2026-03-31 · Member activity · RM 98.70