Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22134
VM0022134Goldmember22134@example.test · +601110022134 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted Out
Points Balance
3,465
Current loyalty balance
Lifetime Spend
RM 4,331
Across 45 visits
Total Visits
45
Since 2024-04-03
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
127d
2026-06-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,465 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 1
Outlet purchase
2026-05-23 · Member activity · RM 82.50
App session
2026-05-11 · OPLUMO Outlet 1
Points credited
2026-04-29 · Member activity · RM 93.50
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 1
Outlet purchase
2026-04-05 · Member activity · RM 104.50
Points credited
2026-03-24 · OPLUMO Outlet 1
Outlet purchase
2026-03-12 · Member activity · RM 115.50