Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 22131
VM0022131Membermember22131@example.test · +601110022131 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
814
Current loyalty balance
Lifetime Spend
RM 1,018
Across 27 visits
Total Visits
27
Since 2025-01-10
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
814 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 15
Outlet purchase
2026-04-11 · Member activity · RM 28.50
App session
2026-03-30 · OPLUMO Outlet 15
Points credited
2026-03-18 · Member activity · RM 32.30
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 15
Outlet purchase
2026-02-22 · Member activity · RM 36.10
Points credited
2026-02-10 · OPLUMO Outlet 15
Outlet purchase
2026-01-29 · Member activity · RM 39.90