Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22122
VM0022122Goldmember22122@example.test · +601110022122 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,780
Current loyalty balance
Lifetime Spend
RM 4,726
Across 27 visits
Total Visits
27
Since 2025-05-23
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,780 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 6
Outlet purchase
2026-08-22 · Member activity · RM 108.75
App session
2026-08-10 · OPLUMO Outlet 6
Points credited
2026-07-29 · Member activity · RM 123.25
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 6
Outlet purchase
2026-07-05 · Member activity · RM 137.75
Points credited
2026-06-23 · OPLUMO Outlet 6
Outlet purchase
2026-06-11 · Member activity · RM 152.25