Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22116
VM0022116Goldmember22116@example.test · +601110022116 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,701
Current loyalty balance
Lifetime Spend
RM 4,627
Across 29 visits
Total Visits
29
Since 2024-12-07
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,701 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 17
Outlet purchase
2026-04-13 · Member activity · RM 128.25
App session
2026-04-01 · OPLUMO Outlet 17
Points credited
2026-03-20 · Member activity · RM 145.35
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 17
Outlet purchase
2026-02-24 · Member activity · RM 162.45
Points credited
2026-02-12 · OPLUMO Outlet 17
Outlet purchase
2026-01-31 · Member activity · RM 179.55