Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22110
VM0022110Silvermember22110@example.test · +601110022110 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,640
Current loyalty balance
Lifetime Spend
RM 2,050
Across 26 visits
Total Visits
26
Since 2025-01-18
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,640 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 11
Outlet purchase
2026-04-01 · Member activity · RM 64.50
App session
2026-03-20 · OPLUMO Outlet 11
Points credited
2026-03-08 · Member activity · RM 73.10
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 11
Outlet purchase
2026-02-12 · Member activity · RM 81.70
Points credited
2026-01-31 · OPLUMO Outlet 11
Outlet purchase
2026-01-19 · Member activity · RM 90.30