Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22104
VM0022104Platinummember22104@example.test · +601110022104 · Preferred outlet: OPLUMO Outlet 5
High ValueWeekend
Consent Status
Opted In
Points Balance
5,883
Current loyalty balance
Lifetime Spend
RM 7,354
Across 44 visits
Total Visits
44
Since 2024-08-09
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,883 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 5
Outlet purchase
2026-09-10 · Member activity · RM 107.25
App session
2026-08-29 · OPLUMO Outlet 5
Points credited
2026-08-17 · Member activity · RM 121.55
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 5
Outlet purchase
2026-07-24 · Member activity · RM 135.85
Points credited
2026-07-12 · OPLUMO Outlet 5
Outlet purchase
2026-06-30 · Member activity · RM 150.15