Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22092
VM0022092Silvermember22092@example.test · +601110022092 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,083
Current loyalty balance
Lifetime Spend
RM 1,354
Across 17 visits
Total Visits
17
Since 2025-12-21
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,083 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 10
Outlet purchase
2026-09-23 · Member activity · RM 54.00
App session
2026-09-11 · OPLUMO Outlet 10
Points credited
2026-08-30 · Member activity · RM 61.20
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 10
Outlet purchase
2026-08-06 · Member activity · RM 68.40
Points credited
2026-07-25 · OPLUMO Outlet 10
Outlet purchase
2026-07-13 · Member activity · RM 75.60