Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02209
VM0002209Membermember2209@example.test · +601110002209 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
229
Current loyalty balance
Lifetime Spend
RM 287
Across 12 visits
Total Visits
12
Since 2026-02-25
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
229 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 17
Outlet purchase
2026-08-30 · Member activity · RM 22.50
App session
2026-08-18 · OPLUMO Outlet 17
Points credited
2026-08-06 · Member activity · RM 25.50
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 17
Outlet purchase
2026-07-13 · Member activity · RM 28.50
Points credited
2026-07-01 · OPLUMO Outlet 17
Outlet purchase
2026-06-19 · Member activity · RM 31.50