Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22078
VM0022078Goldmember22078@example.test · +601110022078 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
4,223
Current loyalty balance
Lifetime Spend
RM 5,280
Across 39 visits
Total Visits
39
Since 2024-07-14
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,223 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 13
Outlet purchase
2026-05-17 · Member activity · RM 101.25
App session
2026-05-05 · OPLUMO Outlet 13
Points credited
2026-04-23 · Member activity · RM 114.75
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 13
Outlet purchase
2026-03-30 · Member activity · RM 128.25
Points credited
2026-03-18 · OPLUMO Outlet 13
Outlet purchase
2026-03-06 · Member activity · RM 141.75