Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 22077
VM0022077Goldmember22077@example.test · +601110022077 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,005
Current loyalty balance
Lifetime Spend
RM 5,007
Across 40 visits
Total Visits
40
Since 2024-07-27
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,005 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 12
Outlet purchase
2026-06-17 · Member activity · RM 105.75
App session
2026-06-05 · OPLUMO Outlet 12
Points credited
2026-05-24 · Member activity · RM 119.85
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 12
Outlet purchase
2026-04-30 · Member activity · RM 133.95
Points credited
2026-04-18 · OPLUMO Outlet 12
Outlet purchase
2026-04-06 · Member activity · RM 148.05