Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22062
VM0022062Membermember22062@example.test · +601110022062 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
270
Current loyalty balance
Lifetime Spend
RM 338
Across 11 visits
Total Visits
11
Since 2025-11-29
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
270 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 14
Outlet purchase
2026-05-16 · Member activity · RM 22.50
App session
2026-05-04 · OPLUMO Outlet 14
Points credited
2026-04-22 · Member activity · RM 25.50
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 14
Outlet purchase
2026-03-29 · Member activity · RM 28.50
Points credited
2026-03-17 · OPLUMO Outlet 14
Outlet purchase
2026-03-05 · Member activity · RM 31.50