Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02206
VM0002206Silvermember2206@example.test · +601110002206 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
1,085
Current loyalty balance
Lifetime Spend
RM 1,357
Across 23 visits
Total Visits
23
Since 2025-04-02
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,085 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 14
Outlet purchase
2026-04-21 · Member activity · RM 51.75
App session
2026-04-09 · OPLUMO Outlet 14
Points credited
2026-03-28 · Member activity · RM 58.65
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 14
Outlet purchase
2026-03-04 · Member activity · RM 65.55
Points credited
2026-02-20 · OPLUMO Outlet 14
Outlet purchase
2026-02-08 · Member activity · RM 72.45