Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22050
VM0022050Silvermember22050@example.test · +601110022050 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,635
Current loyalty balance
Lifetime Spend
RM 2,044
Across 30 visits
Total Visits
30
Since 2024-12-18
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,635 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 2
Outlet purchase
2026-05-12 · Member activity · RM 46.50
App session
2026-04-30 · OPLUMO Outlet 2
Points credited
2026-04-18 · Member activity · RM 52.70
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 2
Outlet purchase
2026-03-25 · Member activity · RM 58.90
Points credited
2026-03-13 · OPLUMO Outlet 2
Outlet purchase
2026-03-01 · Member activity · RM 65.10