Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02205
VM0002205Silvermember2205@example.test · +601110002205 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,268
Current loyalty balance
Lifetime Spend
RM 2,836
Across 35 visits
Total Visits
35
Since 2024-09-07
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,268 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 13
Outlet purchase
2026-04-30 · Member activity · RM 51.00
App session
2026-04-18 · OPLUMO Outlet 13
Points credited
2026-04-06 · Member activity · RM 57.80
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 13
Outlet purchase
2026-03-13 · Member activity · RM 64.60
Points credited
2026-03-01 · OPLUMO Outlet 13
Outlet purchase
2026-02-17 · Member activity · RM 71.40