Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22038
VM0022038Silvermember22038@example.test · +601110022038 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
1,222
Current loyalty balance
Lifetime Spend
RM 1,528
Across 18 visits
Total Visits
18
Since 2025-07-24
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,222 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 7
Outlet purchase
2026-05-14 · Member activity · RM 65.25
App session
2026-05-02 · OPLUMO Outlet 7
Points credited
2026-04-20 · Member activity · RM 73.95
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 7
Outlet purchase
2026-03-27 · Member activity · RM 82.65
Points credited
2026-03-15 · OPLUMO Outlet 7
Outlet purchase
2026-03-03 · Member activity · RM 91.35